Throughout our buying process, we worked with a woman named Julie. She could not have been more helpful or easy to work with!! She helped us every step of the way and kept us informed of our order. She has renewed my faith in customer service!! She is a gem!!!
Absolutely one of the very best companies to deal with. Good prices fast shipping. Perfect customer experience.
We purchased two chairs and two ottomans from Pangaea. What really made the experience outstanding was the support of Nina. She is wonderful to work with, proactive and attentive. I would definitely recommend the store and Nina specifically.
I love the size and look of this bench. It’s classic and not too big or small. The seat cushion is ideal. Highly recommend.
First of all, the service was FANTASTIC! Sooooo easy to work with. Delivery was quick. Assembly was idiot proof! I would highly recommend!!!
We had ordered patio furniture this past winter and had a great experience! Our contact, Julie, was very helpful and accomodating and her turnaround time was outstanding. We would certainly recommend and would order from them again in the future.
The glider is just prefect. It was easy to assemble and looks great on my new deck Also Joe who helped me went way above helping and he was greatly appreciated
Love my glider. Customer service was excellent, very quick to respond to shipping concerns and a follow up call to verify everything was as expected!!
Works exactly as advertised. I tried a variety of youtube fixes, but nothing worked. This tool did it in mere seconds. Well worth the money because I have a few more chairs that will probably need sling replacements in the near future.
Great Little Table matches perfectly with the other products we purchased. Easy to assemble highly recommend.
It was a fast and easy process the glider showed up in 3 days other than a few missing screws it was fabulous. I just went to Lowes and replace the 2.00 worth of screws missing. Over all a great experience.
Very fast shipping. The chairs were very easy to assemble, and the quality is amazing!! Looking forward to MANY years of enjoyment!!!
I often shop online; sometimes it’s a neccesity because local businesses simply cannot stock enough color variations, etc. Several months ago I discovered Pangaea Patio while browsing for a Polywood type outdoor dining table set.
From my first inquiry, the customer service provided by Joe, Nina and Julie was outstanding! I purchased a Berlin Gardens table plus four chairs with cushions from them. Their attention to detail during my order process was exceptional! Honestly, they treated me like a friend and neighbor.
I subsequently decided to purchase a set of Polywood type rocking chairs plus a small table for my front patio, and after my 1st experience with Pangaea, naturally I searched their website 1st. I decided to buy a set that looked like what I wanted from Pangaea Patio, and I am truly happy with my purchase! I want to reiterate, that in addition to extremely fair prices, the customer service that they provide…from answering any and all questions, to providing order updates and tracking information, to following up after product delivery…Joe and Nina have figured out the formula to excellent customer service! Thank you Pangaea Patio!
Swing arrived in good shape with all its parts and went together without a hitch . Thanks
We purchased 10 picnic tables and a few other Berlin Gardens products to furnish a courtyard. Everything arrived on time and was well-packaged. The staff were friendly, responsive, and easy to work with, providing photos and various color options. The ordering process was quick and straightforward. The only issue we encountered was a few missing screws for one of the products. However, when we reached out to Pangaea Patio, they promptly resolved the issue and sent out the missing pieces the same day. The products are of excellent quality and look fantastic. Overall, it was a great experience.
Great price, courteous and efficient staff, fast shipping, and the chair is awesome, high quality and sturdy….love it!
I recently purchased the LuxCraft rocker along with a cup holder and seat cushion. I was overwhelmed by all the fabric options, so I called and spoke with Julie at Pangaea Patio. She took her time and went over all the options with me. She was even able to send over more photos of the exact color rocker I wanted. I was very impressed by her level of knowledge and exceptional customer service. The product shipped quickly and was very easy to assemble. I had a question about attaching the cup holder so I reached out to Julie again and she was able to walk me through it. I have the rocker on my front porch now and have gotten several compliments from friends and neighbors. Overall this was a great shopping experience and I will be returning for all my outdoor furniture purchases.
Holds cups,a wide variety of cups,slides and hides under armrest when not at work holding cups