Customer Stories & Feedback

Based on 15 reviews
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5' Plain Glider
David F. (Dallas, TX)

Excellent company. Fast shipping great products

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Bristol Counter Chair
David S. (Ocala, FL)
The perfect chair.

Perfect chairs for our outdoor area. Great service and fast delivery.

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5' Plain Glider
Carolyn L. (Atlanta, GA)

The glider is just prefect. It was easy to assemble and looks great on my new deck Also Joe who helped me went way above helping and he was greatly appreciated

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5' Plain Glider
DEB M. (Sioux Falls, SD)
Glider

Love my glider. Customer service was excellent, very quick to respond to shipping concerns and a follow up call to verify everything was as expected!!

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Sling Replacement Tool
JShuman (Mechanicsburg, PA)
Telescope sling replacement tool

Works exactly as advertised. I tried a variety of youtube fixes, but nothing worked. This tool did it in mere seconds. Well worth the money because I have a few more chairs that will probably need sling replacements in the near future.

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Deluxe End Table
Anthony O. (Summerville, SC)
Great Little Table

Great Little Table matches perfectly with the other products we purchased. Easy to assemble highly recommend.

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5' Plain Glider
Anthony O. (Summerville, SC)
Just what I ordered

It was a fast and easy process the glider showed up in 3 days other than a few missing screws it was fabulous. I just went to Lowes and replace the 2.00 worth of screws missing. Over all a great experience.

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Comfo-Back Swivel Glider
Mike T. (Normal, IL)

Very fast shipping. The chairs were very easy to assemble, and the quality is amazing!! Looking forward to MANY years of enjoyment!!!

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Wexler Sling Supreme Height Rocker
Rick (Carson City, NV)
Berlin Gardens Table + Chairs and Telescope Casual Rocking Chairs + Table

I often shop online; sometimes it’s a neccesity because local businesses simply cannot stock enough color variations, etc. Several months ago I discovered Pangaea Patio while browsing for a Polywood type outdoor dining table set.
From my first inquiry, the customer service provided by Joe, Nina and Julie was outstanding! I purchased a Berlin Gardens table plus four chairs with cushions from them. Their attention to detail during my order process was exceptional! Honestly, they treated me like a friend and neighbor.
I subsequently decided to purchase a set of Polywood type rocking chairs plus a small table for my front patio, and after my 1st experience with Pangaea, naturally I searched their website 1st. I decided to buy a set that looked like what I wanted from Pangaea Patio, and I am truly happy with my purchase! I want to reiterate, that in addition to extremely fair prices, the customer service that they provide…from answering any and all questions, to providing order updates and tracking information, to following up after product delivery…Joe and Nina have figured out the formula to excellent customer service! Thank you Pangaea Patio!

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4' Plain Swing
Terry M. (Parsons, KS)

Swing arrived in good shape with all its parts and went together without a hitch . Thanks

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Outdoor Island with Ice Bowl
Central V.S.D. (Utica, NY)
Courtyard Furniture

We purchased 10 picnic tables and a few other Berlin Gardens products to furnish a courtyard. Everything arrived on time and was well-packaged. The staff were friendly, responsive, and easy to work with, providing photos and various color options. The ordering process was quick and straightforward. The only issue we encountered was a few missing screws for one of the products. However, when we reached out to Pangaea Patio, they promptly resolved the issue and sent out the missing pieces the same day. The products are of excellent quality and look fantastic. Overall, it was a great experience.

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Classic Swivel Glider Chair
Ron G. (Earlysville, VA)

Great price, courteous and efficient staff, fast shipping, and the chair is awesome, high quality and sturdy….love it!

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Porch Rocker
Rose M. (Utica, NY)
Luxcraft Porch Rocker

I recently purchased the LuxCraft rocker along with a cup holder and seat cushion. I was overwhelmed by all the fabric options, so I called and spoke with Julie at Pangaea Patio. She took her time and went over all the options with me. She was even able to send over more photos of the exact color rocker I wanted. I was very impressed by her level of knowledge and exceptional customer service. The product shipped quickly and was very easy to assemble. I had a question about attaching the cup holder so I reached out to Julie again and she was able to walk me through it. I have the rocker on my front porch now and have gotten several compliments from friends and neighbors. Overall this was a great shopping experience and I will be returning for all my outdoor furniture purchases.

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Cup Holder (Slideout)
Art M. (Brunswick, OH)
Luxcraft cup holder

Holds cups,a wide variety of cups,slides and hides under armrest when not at work holding cups